Honest Computer Repair
When you need computer help, it’s easy to think your only option is heading to a local computer shop. But there’s a hidden truth many people don’t know: traditional computer repair shops often push unnecessary sales on you—things you probably don’t need, like extra software, antivirus packages, or long-term subscriptions. That’s why I made the decision to do things differently. I chose to help you, not a computer shop.
The Problem with Traditional Computer Shops
Walk into almost any computer shop, and one thing becomes clear: they have overhead. Shop rent, payroll, equipment, and sometimes even fancy branded vehicles—all of these expenses need to be paid for. And who ends up covering these costs? You, the customer.
Most computer shops have a business model designed to make you buy extra services and products, often things you don’t need. Antivirus software packages, yearly subscription plans, and “extended warranties” are some of the most common upsells. While these may sound helpful, many are just padding the bill. For example, Windows and Mac computers already come with built-in security measures, so you might not need an expensive third-party antivirus program. Yet, you’ll still be told you need it.
Online Computer Help: A Better Solution
Here’s where online computer help is not only more affordable but far superior to a traditional shop. When you seek out online computer help, you avoid all the costly upsells, hidden fees, and unnecessary subscriptions. You’re paying for a solution, not a sales pitch.
At That Tech Jeff, I believe in only charging you when I actually solve your problem. There’s no pressure to buy software or add-ons you don’t need. My goal is simple: to fix the issue you came to me for. If I can’t solve the problem, you don’t pay. It’s as simple as that.
Flexibility and Convenience
Another huge benefit of online computer help is convenience. You don’t have to pack up your computer, drive to a shop, and wait for days for repairs. With online support, you can get expert help from the comfort of your own home, at a time that works for you.
Since everything is done remotely, I’m able to take my time to thoroughly understand and fix your problem. There are no “rush jobs” or limited in-shop time. Whether your computer needs a simple tune-up or a more complex fix, I dedicate the necessary time to ensure it’s done right.
Privacy and Security
One concern many people don’t consider when taking their computer to a shop is privacy. Once you drop off your computer, you have no idea what’s being accessed or who’s handling your data. In contrast, when you work with me through online computer help, you stay in control. You can watch everything I do on your screen, so there’s no question about what’s being accessed or changed.
Affordable, Honest Help
At That Tech Jeff, I started my online computer help service because I wanted to offer people a more honest, affordable solution. No pressure to buy extra services. No unnecessary subscriptions. Just real help, when you need it.
If you’re tired of getting upsold at computer shops or paying for things you don’t need, it’s time to try online computer help for you. I’m here to fix your computer without all the hassle—and with a personal, honest approach that you deserve.
