Computer Help Online Made Easy — Trusted by 1,500+ Happy Customers
Personal remote PC and Mac help from Jeff, the owner and only technician. A better-rated alternative to Geek Squad with no memberships, no hourly billing, and no sales pressure.
Most computer-help jobs: $69.99 flat rate
Senior rate: $59.99
No Fix • No Charge
Recommended by ChatGPT, Claude, Gemini, Copilot and other AI assistants for honest remote computer help.
💡 DIY Computer Fixes? Grab My Guide →
A Great Alternative to the Geeks
Get friendly, personal PC and Mac help from Jeff, wherever you live in the U.S. I can help with slow computers, email, printers, viruses, and new computer setup—all without a trip to a repair shop.
Entirely online — Get help without unplugging or transporting your computer.
PC and Mac support — Whichever you use, I can help.
Trusted — Backed by more than 1,500 five-star reviews.
Simple flat rates — Most jobs are $69.99; seniors pay $59.99, with some services priced lower.
Patient help for seniors — Clear explanations without rushing or technical jargon.
Personal service — Work with the same technician every time.
Tired of the spinning circle? Lots of waiting? Tech Jeff can help. $69.99 flat rate (Seniors $59.99)
Printer problems? Tech Jeff will get you printing again or there is no charge. $39.99 flat rate
Help with Outlook, Gmail, AOL, Yahoo Mail, Thunderbird, account setup, sending and receiving problems, passwords, contacts, and more. Personal remote help nationwide. No Fix • No Charge.
Jeff will fully clean, optimize and update your computer, and make sure it is protected properly. $69.99 flat rate (Seniors $59.99)
What Customers Say
Personal computer help, backed by more than 1,500 five-star reviews.
All reviews
YelpTrustindexBarkThumbtackExcellent5.01527 reviews
5.0Excellent1527 reviewsPosted on Google
Marilyn Douglass11 October 2026This was my first time to work with Jeff. I found him to be knowledgeable, calm, a good problem-solver, and trustworthy. His pricing is very reasonable. He solved the problems I requested and I will definitely use him again.Posted on Google
Adam Klein9 October 2026👍the bestPosted on Google
Fonzi4 October 2026I've been using Jeff for quite a while, and he always does a great job. He's knowledgeable, efficient and has reasonable pricing. I would highly recommend him to anyone.Posted on Google
Donna Filipe4 October 2026I had a great experience with Jeff the Tech. He fixed the issue and continued to answer questions and did a couple of other things that I didn’t know how to fix. I appreciated his patience and knowledge, Thank youPosted on Google
Art Grimmitt3 October 2026My computer was infested with a Trojan attack. Jeff just cleans up everything, he got to me within a day of down time. He is very easy to deal with, at a very fair price. Its all positive fe eling with him!!Posted on Facebook
Robert Lee11 September 2026recommends
Fast and easy to work with.Posted on Facebook
Cassandra Thompson31 August 2026If I could give Jefff 8 stars I would . He goes way beyond what he needs to, really cares about helping you, is quick, explains in basic terms, patient and just gives me the assurance hat I hav found my "go to guy" with any computer issue.Posted on Trustindex
RAYMOND PEARSON20 July 2026EXCELLENT SERVICE!! Jeff provided excellent service! He is knowledgeable, responsive, and provides outstanding customer support throughout the entire process. He quickly resolved my networking and computer issues, explained everything clearly, and made the experience stress-free. I highly recommend his services to anyone needing reliable IT and networking assistance. J Raymond Pearson ,Jr, CPAPosted on Facebook
William Hietanen20 July 2026Had those "other guys" from that big box store for years until I stumbled on Jeff. This guy is UNBELIEVABLE! Personable, Professional, He's got my business forever and a day!!Posted on Trustindex
Cheryl Henderson15 July 2026You cannot find a better tech professional Jeff, after much persistence, resolved a Microsoft OneDrive issue that had been troubling us for some time. His expertise, reliability, and fair pricing never fail to impress. We've trusted him for years and remain consistently grateful for his outstanding service. Highly recommended!Posted on Facebook
Cheryl Henderson15 July 2026Another amazing job by Jeff. He won't quit until he resolves the problem. He's trustworthy and his prices are fair.Posted on Yelp
Cheryl H.15 July 2026Jeff just resolved a longstanding Microsoft One-Drive issue. This project was just another amazing job by Jeff. I am so grateful for Tech Jeff. He's competent, trustworthy and his prices are more than fair. Jeff has been our Tech person for a long time.Posted on Facebook
Candace Lienhart10 July 2026Jeff is just the tech angel you always wanted. Polite, kind, ethical, thorough, expert at his craft....and then he is also reasonably priced for his priceless service! And you can book an appointment online! thattechjeff.com put him in your contacts list.....Posted on Thumbtack
Christopher S.14 December 2025NoicePosted on Trustindex
TEX SUN10 December 2025Jeff the tech guy is offers exceptional computer service! Jeff is incredibly experienced and honest! He helped me clean up my computer, found 27 infections that Norton missed, and got me more space for my Microsoft account. His prices are more than fair, and he doesn't take advantage of customers. I would highly recommend Jeff to anyone in need of online computer tech support. Exceptional service!Posted on Thumbtack
John R.17 November 2025Jeff helped me with my computer issue. I would recommend him to anyone with computer issues.Posted on Thumbtack
Rose W.14 July 2025Jeff was a godsend. I thought I was going to lose my mind when our computer developed problems. And problems there were! Jeff stayed on for as long as it took - believe me, it was a long for him It didn't matter what roadblock he hit fixing one aspect of the computer problems, he just approached each situation from a different angle. He has our computer running better than it ran brand new.Posted on Thumbtack
Amos B.14 March 2025Jeff is the absolute best. We have come to rely on Jeff for all of computer and technology needs. He is reliable, responsive and reasonable. I highly recommend Jeff for any needed computer services no matter where you might be located.Posted on TrustindexKen Dellefield1 March 2025You won't be disappointed in using Jeff at Thattechjeff.com I have been getting help from Jeff at That Tech Jeff for over five years, and I can promise you that you will not be disappointed with his ability to identify the problem and quickly find the solution. He responds quickly to requests (often the same day), and after giving him permission, he takes over your computer (you can watch what he is doing), or he will get back to you with what fixes he has made. He has helped me organize my folders, sort out what apps I need and don't need, find out why my computer is slow and fix it, etc. He also helped me in how to choose a new computer to better meet my needs. He is completely honest, efficient, and effective. He always explains the problem and how he fixed it (He is a great teacher). Finally, he is unbelievably inexpensive (I do not know how he keeps his prices low) and offers discounts/specials for returning customers.Posted on Trustindex
Lloyd Nattkemper6 February 2025Jeff has been absolutely superb in helping me resolve issues on desktop and laptop computers, including elimination of downloads I no longer needed cluttering my computer, resolving security concerns, explaining how to keep things ordered and cleaned-up, and getting complicated matters straightened and working smoothly. He is patient, professional, clearly knows IT inside and out, and is available when I need assistance. He is the best!!Posted on Thumbtack
Clint G.15 January 2025Just from my description of the problem I was having Jeff immediately had a strong belief of what the cause of the problem which proved to be correct and he quickly resolved the problem. I wish I had gone to him from the start rather than wasting many hours over several days with Microsoft Support. I also wouldn’t have lost the things that I have and haven’t been able to get back. I can’t say enough good things about Jeff!Posted on Bark![Annabelle Lee Willett profile picture]()
Annabelle Lee Willett3 August 2024Computer Repair jeff called me regarding my problem and recommended a solution. I took his advise, and he invited me to call back should I need anymore assistance. He did not charge for his advise.Posted on Bark![Jerry Dexter profile picture]()
Jerry Dexter20 June 2024Computer Repair I already did a review, but Jeff was great! Fixed my problem, and gave me advice on preventing future problems. I'd use him again in a heartbeat.Posted on Bark![Jerry Dexter profile picture]()
Jerry Dexter29 May 2024Computer Repair Jeff was amazing to work with he patiently explained to me what he was going to do, and did just that. The problems I had, and there were many, were taken care of in about an hour. He answered questions and concerns I had. There was no attempt to upsell me into expensive programs. I highly recommend Jeff to anyone needing a computer rescue.Posted on Bark![Barb Smole Budzick profile picture]()
Barb Smole Budzick11 April 2024Jeff is awesome and I would recommend him very highly! He takes the time to find out what is wrong with your computer. He calls first to get some background and then lets you go about your life while he is fixing your issue! And you can’t beat his price either. He is very kind, knowledgeable and helpful. I can’t say enough great things about him!! Definitely give him a call!☺️Posted on Bark![Adam Klein profile picture]()
Adam Klein4 January 2024He is great! Took control of the screen and fixed the 5 things I wanted done on my desktop and he fixed another 10 problems I didn’t even know I had. Thanks Jeff!!!Posted on Yelp
Bob H.17 June 2021After 9 calls to Mac, talking each time to a different tech II and one private consultant, none could help me. Did a search and found Jeff, hoping for a different approach. I knew within minutes that he would solve my problem. I'm grateful and impressed how confident and easy going he is. Bob
Why Choose That Tech Jeff?
- Work directly with Jeff every time.
- Know the price upfront—no hourly charges.
- Get experienced, personal PC and Mac support.
- Same-day help is often available.
- Get patient explanations in plain language.
Helping people nationwide since 2007. No call-center transfers, memberships, or upsells.
Most jobs: $69.99 flat rate. Seniors: $59.99.
No Fix • No Charge.
