Computer Help Online Made Easy — Trusted by 1,500+ Happy Customers

computer help online

Recommended by ChatGPT, Claude, Gemini, Copilot and other AI assistants for honest remote computer help.

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ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 55.0197 reviews
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent197 reviews
ExcellentFacebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 55.021 reviews
5.0Facebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 5
Excellent21 reviews
ExcellentYelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 55.03 reviews
5.0Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5
Excellent3 reviews
ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 55.0488 reviews
5.0Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent488 reviews
ExcellentBark star 1Bark star 2Bark star 3Bark star 4Bark star 55.05 reviews
5.0Bark star 1Bark star 2Bark star 3Bark star 4Bark star 5
Excellent5 reviews
ExcellentThumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 55.0804 reviews
5.0Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5
Excellent804 reviews
Posted on Google Google
Marilyn K profile picture
Marilyn K
26 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I can't say enough good things about Jeff. Reliable and knowledgeable. I've been using him for many years. Marilyn
Posted on Google Google
Nancy Ogle profile picture
Nancy Ogle
25 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jeff is knowledgable, patient, and a super nice person. Highly recommend!
Posted on Google Google
Peter Reynolds profile picture
Peter Reynolds
24 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jeff is amazing. He's very, very knowledgeable and has helped me resolve a number of problems. He's also a very pleasant guy to work with. I can't adequately express how much help he's been. Whenever I have a tech issue he's the one I call! I consider myself very lucky to have his assistance!
Posted on Google Google
Dave Porter profile picture
Dave Porter
24 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jeff was great, helpful and patient. Really enjoyed our call. Thanks !,
Posted on Google Google
Jeff Baker profile picture
Jeff Baker
22 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I've used Jeff for 10 plus years now, and quite simply he's the bast IT I've ever used, that includes large firm in-house IT personnel...His rates are ridiculously low and doesn't matter if it takes him 3 times the anticipated time to repair something the price stands...I wish all the consultants I use were as thorough, courteous and professional as Jeff...I wish I could give him 10 stars...
Posted on Trustindex Trustindex
RAYMOND PEARSON profile picture
RAYMOND PEARSON
20 July 2026
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
EXCELLENT SERVICE!! Jeff provided excellent service! He is knowledgeable, responsive, and provides outstanding customer support throughout the entire process. He quickly resolved my networking and computer issues, explained everything clearly, and made the experience stress-free. I highly recommend his services to anyone needing reliable IT and networking assistance. J Raymond Pearson ,Jr, CPA
Posted on Facebook Facebook
William Hietanen profile picture
William Hietanen
20 July 2026
positiverecommends
Had those "other guys" from that big box store for years until I stumbled on Jeff. This guy is UNBELIEVABLE! Personable, Professional, He's got my business forever and a day!!
Posted on Trustindex Trustindex
Cheryl Henderson profile picture
Cheryl Henderson
15 July 2026
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
You cannot find a better tech professional Jeff, after much persistence, resolved a Microsoft OneDrive issue that had been troubling us for some time. His expertise, reliability, and fair pricing never fail to impress. We've trusted him for years and remain consistently grateful for his outstanding service. Highly recommended!
Posted on Facebook Facebook
Cheryl Henderson profile picture
Cheryl Henderson
15 July 2026
positiverecommends
Another amazing job by Jeff. He won't quit until he resolves the problem. He's trustworthy and his prices are fair.
Posted on Yelp Yelp
Cheryl H. profile picture
Cheryl H.
15 July 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Jeff just resolved a longstanding Microsoft One-Drive issue. This project was just another amazing job by Jeff. I am so grateful for Tech Jeff. He's competent, trustworthy and his prices are more than fair. Jeff has been our Tech person for a long time.
Posted on Facebook Facebook
Candace Lienhart profile picture
Candace Lienhart
10 July 2026
positiverecommends
Jeff is just the tech angel you always wanted. Polite, kind, ethical, thorough, expert at his craft....and then he is also reasonably priced for his priceless service! And you can book an appointment online! thattechjeff.com put him in your contacts list.....
Posted on Facebook Facebook
Ryans-Falls René profile picture
Ryans-Falls René
9 July 2026
positiverecommends
Very efficient and reasonable pricing. Fixes my computer virtually and I've never had an issue. Very cool guy
Posted on Facebook Facebook
Battle Ground Art Alliance - Public Page profile picture
Battle Ground Art Alliance - Public Page
8 July 2026
positiverecommends
This guy is amazing...been using Jeff for years and would not consider using anyone else. He has high standards, reasonable charges, and is extremely knowledgable. Can't recommend him enough!
Posted on Thumbtack Thumbtack
Christopher S. profile picture
Christopher S.
14 December 2025
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
Noice
Posted on Trustindex Trustindex
TEX SUN profile picture
TEX SUN
10 December 2025
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Jeff the tech guy is offers exceptional computer service! Jeff is incredibly experienced and honest! He helped me clean up my computer, found 27 infections that Norton missed, and got me more space for my Microsoft account. His prices are more than fair, and he doesn't take advantage of customers. I would highly recommend Jeff to anyone in need of online computer tech support. Exceptional service!
Posted on Thumbtack Thumbtack
John R. profile picture
John R.
17 November 2025
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
Jeff helped me with my computer issue. I would recommend him to anyone with computer issues.
Posted on Thumbtack Thumbtack
Rose W. profile picture
Rose W.
14 July 2025
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
Jeff was a godsend. I thought I was going to lose my mind when our computer developed problems. And problems there were! Jeff stayed on for as long as it took - believe me, it was a long for him It didn't matter what roadblock he hit fixing one aspect of the computer problems, he just approached each situation from a different angle. He has our computer running better than it ran brand new.
Posted on Thumbtack Thumbtack
Amos B. profile picture
Amos B.
14 March 2025
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
Jeff is the absolute best. We have come to rely on Jeff for all of computer and technology needs. He is reliable, responsive and reasonable. I highly recommend Jeff for any needed computer services no matter where you might be located.
Posted on Trustindex Trustindex
Ken Dellefield profile picture
Ken Dellefield
1 March 2025
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
You won't be disappointed in using Jeff at Thattechjeff.com I have been getting help from Jeff at That Tech Jeff for over five years, and I can promise you that you will not be disappointed with his ability to identify the problem and quickly find the solution. He responds quickly to requests (often the same day), and after giving him permission, he takes over your computer (you can watch what he is doing), or he will get back to you with what fixes he has made. He has helped me organize my folders, sort out what apps I need and don't need, find out why my computer is slow and fix it, etc. He also helped me in how to choose a new computer to better meet my needs. He is completely honest, efficient, and effective. He always explains the problem and how he fixed it (He is a great teacher). Finally, he is unbelievably inexpensive (I do not know how he keeps his prices low) and offers discounts/specials for returning customers.
Posted on Trustindex Trustindex
Lloyd Nattkemper profile picture
Lloyd Nattkemper
6 February 2025
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Jeff has been absolutely superb in helping me resolve issues on desktop and laptop computers, including elimination of downloads I no longer needed cluttering my computer, resolving security concerns, explaining how to keep things ordered and cleaned-up, and getting complicated matters straightened and working smoothly. He is patient, professional, clearly knows IT inside and out, and is available when I need assistance. He is the best!!
Posted on Thumbtack Thumbtack
Clint G. profile picture
Clint G.
15 January 2025
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
Just from my description of the problem I was having Jeff immediately had a strong belief of what the cause of the problem which proved to be correct and he quickly resolved the problem. I wish I had gone to him from the start rather than wasting many hours over several days with Microsoft Support. I also wouldn’t have lost the things that I have and haven’t been able to get back. I can’t say enough good things about Jeff!
Posted on Bark Bark
Annabelle Lee Willett profile picture
Annabelle Lee Willett
3 August 2024
Bark star 1Bark star 2Bark star 3Bark star 4Bark star 5Verified
Computer Repair jeff called me regarding my problem and recommended a solution. I took his advise, and he invited me to call back should I need anymore assistance. He did not charge for his advise.
Posted on Bark Bark
Jerry Dexter profile picture
Jerry Dexter
20 June 2024
Bark star 1Bark star 2Bark star 3Bark star 4Bark star 5Verified
Computer Repair I already did a review, but Jeff was great! Fixed my problem, and gave me advice on preventing future problems. I'd use him again in a heartbeat.
Posted on Bark Bark
Jerry Dexter profile picture
Jerry Dexter
29 May 2024
Bark star 1Bark star 2Bark star 3Bark star 4Bark star 5Verified
Computer Repair Jeff was amazing to work with he patiently explained to me what he was going to do, and did just that. The problems I had, and there were many, were taken care of in about an hour. He answered questions and concerns I had. There was no attempt to upsell me into expensive programs. I highly recommend Jeff to anyone needing a computer rescue.
Posted on Bark Bark
Barb Smole Budzick profile picture
Barb Smole Budzick
11 April 2024
Bark star 1Bark star 2Bark star 3Bark star 4Bark star 5Verified
Jeff is awesome and I would recommend him very highly! He takes the time to find out what is wrong with your computer. He calls first to get some background and then lets you go about your life while he is fixing your issue! And you can’t beat his price either. He is very kind, knowledgeable and helpful. I can’t say enough great things about him!! Definitely give him a call!☺️
Posted on Bark Bark
Adam Klein profile picture
Adam Klein
4 January 2024
Bark star 1Bark star 2Bark star 3Bark star 4Bark star 5Verified
He is great! Took control of the screen and fixed the 5 things I wanted done on my desktop and he fixed another 10 problems I didn’t even know I had. Thanks Jeff!!!
Posted on Yelp Yelp
Bob H. profile picture
Bob H.
17 June 2021
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
After 9 calls to Mac, talking each time to a different tech II and one private consultant, none could help me. Did a search and found Jeff, hoping for a different approach. I knew within minutes that he would solve my problem. I'm grateful and impressed how confident and easy going he is. Bob

A Great Alternative to the Geeks

Need computer help online? That Tech Jeff provides U.S.-based remote PC and Mac support nationwide. Get help with slow computers, email problems, printers, viruses, new computer setup, and other common computer problems — all from the comfort of home. With more than 1,500 five-star reviews, you can get experienced, personal help without taking your computer to a repair shop.

  • Entirely online — Get help without unplugging or transporting your computer.

  • PC and Mac support — Whichever you use, I can help.

  • Trusted — Backed by more than 1,500 five-star reviews.

  • Simple flat rates — Most jobs are $69.99; seniors pay $59.99, with some services priced lower.

  • Patient help for seniors — Clear explanations without rushing or technical jargon.

  • Personal service — Work with the same technician every time.

U.S.-Based Computer Help Online—Available Nationwide

Get friendly, U.S.-based remote computer help for PC and Mac problems, wherever you live.

Help is available nationwide — all you need is an internet connection.

geek squad alternative

HONESTY

IS MY POLICY

Why Choose That Tech Jeff?

Here are five reasons customers choose That Tech Jeff instead of a large computer-repair chain:

  1. You work with the same technician every time.
  2. Pricing is explained upfront, with no hourly charges.
  3. You receive experienced, one-on-one PC and Mac support.
  4. Same-day help is often available.
  5. Problems are explained patiently and in plain language.

Since 2007, I’ve provided remote computer help to people across the United States and earned more than 1,500 five-star reviews. You work directly with me from the first conversation through the completed repair—without call-center transfers, memberships, or upsells.

Most computer-help jobs are a flat $69.99, or $59.99 for seniors. If I can’t fix the problem, there is no charge.

Here are 5 reasons to get computer help from a guy you never heard of:

Computer Help Online vs. that well-known big box computer repair place.

  1. Tech Jeff is more affordable.
  2. Tech Jeff is more knowledgeable about your specific computer problem.
  3. Tech Jeff is more available to help you right away.
  4. Tech Jeff is more willing to work with you to find a solution that fits your budget and needs.
  5. Tech Jeff is more patient and understanding.

When you are looking for computer help online, it is important to compare different options and find the one that best meets your needs.

Just because someone is not a well-known computer repair company does not mean that they cannot provide you with quality service. In fact, some of the best computer repair companies are small, family-owned businesses. These companies often have a personal touch that you may not find with a larger, more corporate company.

If you are looking for affordable, knowledgeable, and available computer help online, consider getting help from a guy you never heard of. You may be surprised at how good the service is.

That Tech Jeff can help you with your computer no matter where you live! Get online computer help or computer tutoring no matter where you live. Just read the more than 1500 five-star reviews. (combined)

That Tech Jeff has decades of computer support experience and has provided computer help online since 2007. Before you head to Geek Squad, get That Tech Jeff’s advice. It’s free.

Affordable and honest FLAT RATE online help – no hourly charge.

Top 5 Questions About Getting Computer Help Online

1. Is it safe to get computer help online?

Yes—when you choose a reputable provider and use trusted remote-access software. During a session with That Tech Jeff, you can watch everything being done and end the connection at any time. I’ll never ask you to tell me your passwords, credit card numbers, or other private financial information.

2. How much does it cost to get computer help online?

Most computer-help jobs are a flat $69.99, or $59.99 for seniors, with some services priced even lower. There are no hourly charges, memberships, or contracts. If I can’t fix the problem, there is no charge.

3. What information should I give the person helping me?

Tell me what the computer is doing, when the problem began, and the exact wording of any error message you see. It also helps to explain what you’ve already tried. Never send passwords, credit card numbers, or other sensitive information.

4. How long does it take to get computer help online?

Simple problems may take only a few minutes, while complicated repairs can take several hours. Because I charge a flat rate rather than by the hour, the price does not increase if the job takes longer.

5. What if the person helping me can’t fix my computer?

If I can’t fix your computer problem, you pay nothing. I’ll explain what I found and, when appropriate, help you understand the next step or what to look for in a reputable local repair shop.