Thumbtack Reviews

Kathryn L.
Computer Repair
Before I retired, the work I performed required my fingers pounding away on a computer keyboard 80%-90% of the time. I had cause to call on SEVERAL IT specialists/technicians over my 30 year career to troubleshoot computer issues. I have never before seen a technician be so thorough, conscientious, and responsive as Jeff was. What would normally take a tech hours to compl…Read morete, Jeff Dec 3, 2021 · Verified · Feature this project

Kyah L.
Computer Repair
Jeff did an amazing job helping my computer get critical updates that were not wanting to install. Jeff started working on my problem right away, which was amazing that I didn’t have to wait for several days for an appointment.. he was able to work remotely so I didn’t have to bring my laptop to him.. he was professional, friendly, and incredibly experienced and knowledgeable.. without his…Read more Nov 23, 2021 · Verified · Feature this project

Carolyn C.
Computer Repair
It was a great experience working with Jeff! He made me feel at ease! Nov 15, 2021 · Verified · Feature this project

Tim K.
Computer Repair
Jeff was fantastic. Our laptop had become so slow that we were avoiding using it and using our children’s machines or our phones. Jeff responded immediately to our request, made an appointment for first thing the. Extra days. The computer seems to be back to as fast as it was when we bought it. Thank you Jeff!!! Will definitely recommend to friends a d neighbors. Nov 12, 2021 · Verified · Feature this project

Andrew A.
Computer Repair
Jeff was an amazing guy to work with. He was knowledgable, professional and genuine. Oct 26, 2021 · Verified · Feature this project

Michael R.
Computer Repair
I contacted Jeff and got a response right away. We set up an appointment and he even got started early. Jeff explained his pricing up front and said if he could not fix it there was no charge. The hard drive was bad and Jeff did not charge me, he also gave me advice on purchasing a new computer. He was very honest and upfront. I HiGHLY recommend Jeff. I will use his services again and refer Oct 25, 2021 · Verified · Feature this project

Bob M.
Computer Repair
I run a small graphics/display fabrication business that was down when our main desktop glitched out..After reading of Jeff’s excellent reviews and 26 year experience , I thought I’d contact him..I was able to get him to diagnose and repair my computer remotely..he in California..me in Tennessee..the next morning! this guy is awesome easy to reserve time with via an online calendar and easy to
Oct 25, 2021 · Verified · Feature this project

Lessley D.
Computer Repair
This man is a genious! I cannot thank you enough, Jeff, for your honestly, human kindness and badazz remote job on my laptop. :) Now my laptop runs like new! I found my lifetime tech guy! So grateful <3
Oct 23, 2021 · Verified · Feature this project

Richard W.
Computer Repair
Jeff was very efficient in his work to improve the functionality of my computer. I highly recommend him to those with computer problems. Oct 22, 2021 · Verified · Feature this project

Debbie C.
Computer Repair
Jeff is great he gets right in there and fixes the issues. He explained very well in language I understand and helped me understand what was happening to make things so bad. I think my computer works better than when I got it brand new!! Thanks very much Jeff!!! Oct 19, 2021 · Verified · Feature this project

Carol K.
Computer Repair
Jeff completely resolved my laptop issues. He spent a lot of time with me and doing the repairs. The laptop never left my site. I highly recommend Jeff.
Oct 19, 2021 · Verified · Feature this project

Peggy A.
Computer Repair
He was so helpful, and explained everything clearly.
Oct 13, 2021 · Verified · Feature this project

Yasmeen E.
Computer Repair
Jeff contacted me promptly, introduced himself and encouraged me to check him out. He asked pertinent questions, gauging my level of knowledge from my responses, speaking at that level as he explained what he would do, and got right down to it. Very professional work, very humane individual. Recommend highly.
Oct 12, 2021 · Verified · Feature this project

ME H.
Computer Repair
I am so happy I went with Jeff, he is an absolute PRO! He took my 4 year Dell laptop that I’ve never use because of it not responding to its origin speed and function…I feel as if I have a brand new PC. I would definitely recommend him with a ⭐⭐⭐⭐⭐ service, professionalism, honesty, diligence and complete expert. Thank you Jeff! Oct 10, 2021 · Verified · Feature this project
Robert L.
Computer Repair
Overall was a great experience
Oct 5, 2021 · Verified · Feature this project

EMILY K.
Computer Repair for $50-100
Jeff was so easy to work with! He solved my problem quickly and explained the issue and resolution in a way I could understand. using him again for sure and passing him on to friends:) Sep 13, 2021 · Verified

Marla P.
Computer Repair
Jeff is very knowledgeable, patient, and works hard to get to a solution for your tech problem. He had a friendly and professional demeanor that builds trust. He goes out of his way to explain what he is going to do, what the outcome should be and what other options he has under his belt. I would come back to Jeff with any problem I encounter at any time. This level of service is worth $$$$$ Aug 27, 2021 · Verified · Feature this project

Marissa ‘.
Computer Repair
Jeff was a champ. He went above and beyond to fix our issue. Happy we found him. Will definitely use him for any future computer problems.
Aug 27, 2021 · Verified · Feature this project

Alex D.
Computer Repair
Jeff was wonderful and solved my computer issues. He’s also generous with his time and advice. Will certainly keep him as my go to guy!
Aug 26, 2021 · Verified · Feature this project

Maureen F.
Computer Repair
I was leaving town in a few days without a functioning laptop. Jeff made time for my repairs(which were extensive) and got everything sorted out. Highly recommended.
Aug 24, 2021 · Verified · Feature this project

Crystal R.
Computer Repair for < $50
Let me tell you…Mr. Jeff “That Tech Jeff” exceeds his ratings. He provides top notch stellar service. Beyond very patient, professional, nice, and definitely his work quality has been nothing but the best!!! I will continue to use his services infinity!!!!
Aug 20, 2021 · Verified · Feature this project

Lee D.
Computer Repair
Great job very friendly. Certainly worth the great price.
Aug 19, 2021 · Verified · Feature this project

Carol O.
Computer Repair
Jeff was really nice and knowledgeable and took care of the issues on my computer right away thanks again Jeff
Aug 17, 2021 · Verified · Feature this project

Erica B.
Computer Repair for $50-100
Fabulous experience. Solved my problem quickly, very knowledgeable and helpful. Will use again. Aug 14, 2021 · Verified · Feature this project

Jonathan S.
Computer Repair
Jeff was awesome. We were able to meet a little bit before the time we initially agreed on and he was able to fix my problem while educating me on what was going on. Would definitely recommend to anyone.
Aug 13, 2021 · Verified · Feature this project

Patricia G.
Computer Repair
I did not receive services from this pro but I know I will in the future!
Aug 12, 2021 · Verified · Feature this project

Michelle R.
Computer Repair for $50-100 Very patient and thorough.
Aug 4, 2021 · Verified · Feature this project

Donna M.
Computer Repair
Jeff was EXCELLENT! From start to finish he cleaned up my computer to where it’s now working the way it should be. He was an absolute pleasure to deal with and I highly recommend him. I will be using him again very soon for teaching me what I need to know with all my computer needs in the near future. Thank you so much Jeff for a job well done.
Jul 30, 2021 · Verified · Feature this project

Karen L.
Computer Repair
Very professional. Knows what he is doing. Highly recommend+++++
Jul 27, 2021 · Verified · Feature this project

Keith N.
Computer Repair
Very good
Jul 24, 2021 · Verified · Feature this project

Sprockett M.
Computer Repair
Thought My computer got phished. Jeff literally fixed it in less than 2 minutes. He explained it and how next time I could fix it. I’ve only used Tech Jeff’s services a couple times, but he’s def my go to guy👍
Jul 19, 2021 · Verified · Feature this project

Fred K.
Computer Repair
He is the only one that was able to correct my PC issues and do it very well. Professional yet friendly and super customer oriented. Way above other individuals I tried that I paid but were not real successful in fixing my PC issues. Bravo Jeff!!!!
Jul 5, 2021 · Verified

Rick C.
Computer Repair
Very professional and efficient. Will definitely use Jeff again.
That Tech Jeff’s reply
Rick thanks so much for trusting me to help. Jul 3, 2021 · Verified

Stanley L.
Computer Repair
Amazing experience! Very dedicated to doing things the right way and doing what’s right for the customer!
Jun 16, 2021 · Verified · Feature this project

Michelle G.
Computer Repair
Jeff is very diligent to find the root of the problem and resolve the toughest and most frustrating issues for a very fair and affordable price!
May 4, 2021 · Verified · Feature this project

Cheryl i.
Computer Repair
Jeff reassured me that choosing him was a good choice. Right away he explained why things were happening on my computer and suggested the fix and also suggested what could be done to help me thereafter. Roughly couple hours later he was done and went through all the things he did. Jeff ended on a sincere note that he is available to answer questions at anytime. I highly recommend Jeff May 1, 2021 · Verified · Feature this project

Matthew w.
Computer Repair
Great work. Great guy
Apr 27, 2021 · Verified · Feature this project

Marilou r.
Computer Repair
Jeff is very efficient. In no time my computer was fixed. Very easy to work with. He makes sure that everything is correct before he signs off. Jeff is a pleasure to work with. I will only contact him for all my computer repairs!
Apr 25, 2021 · Verified · Feature this project

Judith M.
Computer Repair
Absolutely the best service I have had. Jeff was knowledgeable, courteous and had me up in running with all problems fixed in no time. I would not hesitate to use his services again! Apr 19, 2021 · Verified · Feature this project

Tracy s.
Computer Repair
Cannot recommend Jeff enough. I was skeptical of using online help but Jeff was so supportive and taught me so much. and he really means he won’t charge if he doesn’t fix. This is the man to call Apr 13, 2021 · Verified · Feature this project

Harley H.
Computer Repair
Had a great talk and got everything sorted out extremely happy with Jeff I highly recommend his service
Apr 4, 2021 · Verified · Feature this project

Jorge R.
Computer Repair
Jeff was amazingly helpful, before he helped me I thought my pc was fine for he talked me through every step 15 mins later my pc was running faster than before. 10/10
Apr 3, 2021 · Verified

Catherine O.
Computer Repair
Jeff helped me find the missing piece from my website. He also
Apr 1, 2021 · Verified · Feature this project

Eric W.
Computer Repair
This was the first time I’ve ever hired a remote tech and because of That Tech Jeff it was a great experience! Jeff’s flat rate fee or no fee if problem isn’t fixed is a value unmatched in the tech service industry. When speaking to him at the start of the project, I knew immediately I made the right decision and was going to be in good hands. Most importantly, Jeff has decades of experience…Read more Mar 30, 2021 · Verified · Feature this project

Sabrina C.
Computer Repair
Jeff was phenomenal and worked with me through all my security issues. Thanks so much Jeff.
Mar 7, 2021 · Verified · Feature this project

Kathryn H.
Computer Repair
Great experience, great value.
Feb 24, 2021 · Verified · Feature this project

Diane C.
Computer Repair
Jeff has years of experience and understood the problems. We connected at the set time and he took remote control of my laptop. After a brief conversation, I trusted him. I believe he fixed my 2 problems and I plan to hire Jeff twice yearly to keep my laptop up to snuff. Feb 14, 2021 · Verified

Theresa K. Computer Repair Very patient!
Feb 3, 2021 · Verified · Feature this project

Bruce D.
Computer Repair
He got right to the heart of the problem. I’ll use Jeff again.
Jan 27, 2021 · Verified · Feature this project

Michael L.
Computer Repair
All of these things were great, right up until the end when there was to be follow-up the next day, a week ago or so, and I’ve not heard anything…email, call, or text. I don’t know where he went.
Jan 23, 2021 · Verified

Santiago C.
Computer Repair
Jeff is great! I’d recommend him to just about everyone
Jan 20, 2021 · Verified · Feature this project

Maureen M.
Computer Repair
Jeff is great! Fixed the issues with my computer and that price was as quoted! It took a couple of days because he was trying safer approaches at first. I feel like I have a new friend! Jan 16, 2021 · Verified · Feature this project

Michael C.
Computer Repair
Jeff responded immediately to the request for service. He did a fantastic job identifying and resolving the issue quickly and his pricing is extremely economical, especially for the level of service provided.
Jan 15, 2021 · Verified · Feature this project

Meylin m.
Computer Repair
I loved talking to Jeff! Very pleasant man and explained things to me very thoroughly. My problem was solved swiftly and I definitely recommend him!
Jan 12, 2021 · Verified

Paul C.
Computer Repair
Most painless computer tech support ever. Very patient, got right to request and got the job done. Highly recommend Jeff!
Jan 3, 2021 · Verified · Feature this project

Michelle R.
Computer Repair for $50-100
Great experience. Helped fix my printer issues. Will definitely use again. Jan 1, 2021 · Verified · Feature this project

Mike G.
Computer Repair
Working with Jeff was a wonderful experience. He definitely is an expert in his field, explores every conceivable possibility to resolve whatever your problem might be. Also has a very personable personality. By the time we resolved my problem I felt like I had been on the phone with my very best friend. I highly recommend him to anyone with any type of computer problem. Dec 31, 2020 · Verified · Feature this project

Andrew Z. Computer Repair
Jeff is the best!
Dec 25, 2020 · Verified · Feature this project

Cyndi G.
Computer Repair
Jeff was amazing to work with. He was very patient and walked me through what I needed to do. He also helped me with what I was looking for in a new computer that would fit my needs. I will definitely work with him again.
Dec 21, 2020 · Verified · Feature this project

Shawn C.
Computer Repair
Jeff always responds quickly and gets right to work solving any problem. It’s all done remotely, without any hassles, and at a very reasonable charge. I highly recommend him! Dec 13, 2020 · Verified · Feature this project

Shanequa t.
Computer Repair
WOW!!! Super intelligent, very helpful and patient. My laptop was super slow for some reason. Right away he identified a problem and eliminated it and in that instance my laptop was moving faster that it was before. He also made it so my computer wouldn’t whirl as hard. You guys!!!!!! My laptop is now moving at the speed of the Flash lol(for my comic fans). HIGHLY RECOMMEND…I skipped past Dec 12, 2020 · Verified · Feature this project

Jacques P.
Computer Repair
Exceptional service. Called me back within minutes and resolved my computer displays problem through remote connection.
I highly recommend his service for professionalism.
Dec 12, 2020 · Verified · Feature this project

Nolan G.
Computer Repair
Jeff was great to work with and fixed my son’s laptop like new.
Dec 10, 2020 · Verified · Feature this project

Andrew D.
Computer Repair
Will definitely use him again….
Dec 8, 2020 · Verified · Feature this project

Victor O.
Computer Repair
Top notch pro & counseling advisor Dec 4, 2020 · Verified · Feature this project

Marcella N.
Computer Repair
Very helpful and patient. Got me up and running with no problem.
Dec 4, 2020 · Verified · Feature this project

Dorene M.
Computer Repair
I have a PC desktop, a laptop, and an iPhone 11, all of which I want synched. It can be sticky, as Microsoft and Apple don’t necessarily interface well. I have been looking for an online computer services tech with whom I can build a relationship to call on as issues crop up. “That Tech Jeff” took control of my desktop and, as we talked by phone for little more than an hour, he identified an…Read more
Dec 1, 2020 · Verified · Feature this project

Robert W. Computer Repair knowledgeable.
Nov 27, 2020 · Verified · Feature this project

Tammy J.
Computer Repair for $50-100
Jeff was great in helping my hubby fix his computer. He was able to do it remotely and took his time to explain the problem and how to better care for the Computer. Thank you Jeff! Nov 25, 2020 · Verified · Feature this project

Nick P.
Computer Repair
I have a brand new laptop, that I purchased about three months ago and Jeff was incredibly instrumental in assisting me in not only explaining to me what some of the problems I was facing were, but fixing them for me. He told me that he was going to need control of my computer remotely for about an hour and a half which turned out to be less time than that and even went as…Read more Nov 23, 2020 · Verified · Feature this project

Diane R.
Computer Repair for $50-100
My computer decided to forget it had Windows. Jeff worked me through it and everything reinstalled like a charm. He’s nice, friendly and a joy to work with. I can’t recommend him highly enough!
Nov 21, 2020 · Verified · Feature this project

Panna D.
Computer Repair
Very professional, helpful and knowledgeable.
Nov 21, 2020 · Verified · Feature this project

Kandi S.
Computer Repair
I found him to be absolutely wonderful and very polite! I plan on passing his name along!! Nov 11, 2020 · Verified · Feature this project

Karl B.
Computer Repair for $50-100 the best
Nov 11, 2020 · Verified · Feature this project

Michael K.
Computer Repair for $50-100
Jeff is the man! My laptop started running slower and slower and having all types of issues. Jeff fixed EVERY SINGLE ISSUE and now it’s running like it did when I first purchased it. Word to the wise: A call to Jeff might just save you from having to buy a new laptop!
Nov 9, 2020 · Verified · Feature this project

Tony c.
Computer Repair
Wow! What can I say. He was relentless in his quest to help me figure my issue out. Can’t recommend him enough. Will use again. Hopefully not soon. Lol.
Nov 8, 2020 · Verified · Feature this project

Rebecca W.
Computer Repair
Jeff worked on my computer and I could not be happier. It went from a super slow paperweight to the sports car I always wanted. Jeff is the real deal. Super nice, very accommodating, and knowledgeable.
Nov 7, 2020 · Verified · Feature this project

Lewis v.
Computer Repair
First class work
Nov 7, 2020 · Verified · Feature this project

Judy C.
Computer Repair for $50-100
Being totally ‘at sea’ when it comes to the new computer issues, I was thankful that someone like Jeff was there to calmly (and relatively easily) hunt down the ‘glitch’ that had ‘stumped’ others. Left our meeting totally pleased. Nov 7, 2020 · Verified · Feature this project

Cari G.
Computer Repair for $50-100
Tech Jeff was so awesome! He went above and beyond to fix my computer and at a very reasonable price. As an added bonus: he’s a super nice dude and doesn’t make you feel stupid when talking tech. I highly recommend using him!
Nov 4, 2020 · Verified · Feature this project

That Tech Jeff can help you with your computer no matter where you live! Get online computer help or computer tutoring no matter where you live. Just read the more than 800 five-star reviews. (thumbtack and google combined)

That Tech Jeff has 26 years experience and has offered computer help online since 2007. Before you head to Geek Squad get That Tech Jeff’s advice. Its free.

Affordable and honest FLAT RATE online help – no hourly charge.
You pay just one price if your problems are fixed and nothing if not.
Patient online computer tutoring also available by appointment.