Remote Email Help for Outlook, Gmail, Yahoo and More

Email won’t send or receive? Trouble setting up Outlook, Gmail, Yahoo, AOL, or Apple Mail? Get patient, one-on-one remote help for your PC or Mac.

$49.99 Flat Rate

No Fix • No Charge

Book Email Help — $49.99

Work directly with Jeff, helping people nationwide since 2007. You only pay when the problem is fixed.

Email Setup and Troubleshooting

I can help set up an email account, troubleshoot sending and receiving problems, repair account settings, transfer email to a new computer, and reduce unwanted messages.

Switching versions of Outlook? Read my guide to moving contacts and calendars from Classic Outlook to New Outlook.

New Outlook refusing to start? See New Outlook Won’t Open? Restart Before Reinstalling It.

Book Email Help — $49.99

What’s Included With Remote Email Help?

Outlook, Gmail, and Yahoo Email Problems I Can Fix

Having trouble with your email? Whether you use Microsoft Outlook, Gmail, Yahoo Mail, AOL, or another email service, I can help diagnose and resolve many common problems remotely.

Some of the email issues I help with include:

Outlook not receiving emails: Troubleshooting synchronization problems, account settings, and messages that aren’t arriving.
Gmail not working in Outlook: Resolving sign-in errors, authentication problems, and IMAP connection issues.
Yahoo Mail connection problems: Helping with account setup, secure mail keys, and sending or receiving errors.
Email password problems: Troubleshooting repeated password prompts and account authentication failures.
Email not syncing between devices: Helping keep messages and folders consistent across computers and email apps.
Moving email to a new computer: Setting up accounts and transferring existing messages when needed.

I provide patient, one-on-one remote email troubleshooting for Windows PCs and Macs.

Remote Email Help — $49.99 Flat Rate

No Fix • No Charge

Get Remote Email Help

Remote Email Help FAQs

Which email services and programs can you help with?

I can help with Outlook, Gmail, Yahoo Mail, AOL Mail, Thunderbird, Apple Mail, and many other email providers and programs.

Can you transfer my email to a new computer?

Yes. I can set up your existing email account on a new computer and, whenever possible, help transfer locally stored messages, contacts, calendars, and account settings.

Can you fix email that won’t send or receive?

Yes. I troubleshoot incorrect server settings, messages stuck in the Outbox, repeated password requests, synchronization problems, and many other sending and receiving issues.

Do I need to bring my computer anywhere?

No. I provide remote email help while you remain comfortably at home. You can watch everything I do during the session.

How much does remote email help cost?

Email help is $49.99 flat rate. There are no memberships, contracts, or surprise charges.

What happens if you cannot fix the problem?

You don’t pay. Every session is protected by my No Fix • No Charge guarantee.

Why is Outlook not receiving emails?

Outlook may stop receiving emails because of synchronization problems, incorrect account settings, authentication failures, a damaged Outlook profile, or issues with the email provider. Sometimes messages arrive in webmail but never appear in Outlook. I can help identify the cause and troubleshoot the problem remotely.

Why does Gmail keep asking for my password in Outlook?

Repeated Gmail password prompts in Outlook can happen because of expired sign-in authorization, outdated Outlook software, account security settings, or authentication problems. Gmail typically requires modern OAuth authentication when connecting to Outlook. I can help troubleshoot these issues and get your email working again whenever possible.

Ready to Get Your Email Working Again?

Book your remote email help session today. I’ll connect securely, diagnose the problem, and get your email working properly for just $49.99. If I can’t fix it, you don’t pay.

Book Email Help — $49.99

    
 
 
       Posted on Google  
   
   Akhil Chhabra 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jeff takes the time to thoroughly go through the issue, maintains great communication throughout the process and doesn’t stop until the job is done. Definitely worth the money
  
 
      Posted on Google  
   
   Sharon Reginato 
 
 
 
 Trustindex verifies that the original source of the review is Google. The service from That Tech Jeff is absolutely amazing.  I have not had a tech before that could solve a problem in a short time and have your computer up and operational.  He always takes the time to explain the problem and the fix.  Excellent service
  
 
      Posted on Google  
   
   chuck day 
 
 
 
 Trustindex verifies that the original source of the review is Google. Awesome service...This gentleman is the absolute best at his job & more importantly he really cares about his clients. I cannot imagine ever using anyone else to solve my problems. I am a hack when it comes to computers so thank you Jeff for always being there.
  
 
      Posted on Google  
   
   Kate Reber 
 
 
 
 Trustindex verifies that the original source of the review is Google. That Tech Jeff has helped me out so many times. From complicated to easy jobs. He is my go to computer guru when I need to get my computers back on track. Easy to work with. I highly recommend That Tech Jeff for all your computer needs!
  
 
      Posted on Google  
   
   Penn Jackson, Jr. 
 
 
 
 Trustindex verifies that the original source of the review is Google. Prompt. Professional. Courteous. Knowledgeable.
  
 
      Posted on Google  
   
   Dan Smith 
 
 
 
 Trustindex verifies that the original source of the review is Google. Good quality, good value, professional, responsive, yes, that fits Jeff perfectly. Once he starts on a problem he doesn't let it go until it's fixed. I've used Jeff in the past and he will always be my first go to guy when it comes to any computer related problems.
  
 
      Posted on Google  
   
   tony rossi 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jeff is awesome.  He has never failed me yet. His prices are very reasonable, and he has a great personality. If you are having trouble with your computer don't hesitate to contact Jeff great guy and very helpful.
  
 
      Posted on Google  
   
   Sharon Rimm 
 
 
 
 Trustindex verifies that the original source of the review is Google. Until yesterday, Jeff had done annual clean-up for me many times, and paid attention to whatever I might have said was working slowly. However, he has now saved my sanity! A screen popped up purporting to be MS and indicating that mine had been compromised. I spoke at length with the "security specialist" who was giving me instructions and, of course, enabling his access to my desktop! Finally, I had sense enough to hang up but was petrified that I had allowed him to go far enough that I was about to be financially drained. I was able to secure an appointment in two hours by booking online, but Jeff actually called me 30" later so that I wouldn't have to wait. He repeatedly praised me for getting off the call "just in time." I'm 70 years old, so the thought of losing my life savings or someone infiltrating all my accounts was quite frightening; fortunately I have Jeff to read the text I sent stating "I think I was hacked" and calmly go through restoration steps with me.
  
 
      Posted on Google  
   
   Fonzi 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jeff is great! I was hesitant in the beginning to hire someone I did not know to work on my computer but Jeff has proven to be professional, trustworthy, and efficient. I will render his services a couple of times a year to keep my computer running efficiently and would recommend him to everyone.
  
 
      Posted on Google  
   
   Mary Gehrmann 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jeff was great and helped save me money.I highly recommend him !!!!!!!!

Why Choose That Tech Jeff for Email Help?

When email stops working, you shouldn’t have to spend hours searching for settings or wondering whether an important message was lost. I provide personal, patient help and explain the problem in plain English.

One affordable price: Email help is just $49.99 flat rate.
No Fix • No Charge: If I can’t resolve the problem, you don’t pay.
Help from home: There’s no need to disconnect your computer or take it to a store.
Personal service: You work directly with me—not a call center or a different technician every time.
No memberships or upselling: I won’t pressure you to buy unnecessary software or an ongoing support plan.
Experienced assistance: I’ve provided remote computer and email help since 2007 and have earned more than 1,500 five-star reviews.

Remote email help for Outlook, Gmail, Yahoo and AOL

Book Email Help — $49.99

Trusted by More Than 1,500 Customers

        
 
 
 
   
 
 
      Posted on Thumbtack  
   Christopher S. 
 14 December 2025
 
 
 Verified Noice
  
 
     Posted on Thumbtack  
   John R. 
 17 November 2025
 
 
 Verified Jeff helped me with my computer issue. I would recommend him to anyone with computer issues.
  
 
     Posted on Thumbtack  
   Rose W. 
 14 July 2025
 
 
 Verified Jeff was a godsend. I thought I was going to lose my mind when our computer developed problems. And problems there were!  Jeff stayed on for as long as it took - believe me, it was a long for him
 It didn't matter what roadblock he hit fixing one aspect of the computer problems, he just approached each situation from a different angle. He has our computer running better than it ran brand new.
  
 
     Posted on Thumbtack  
   Amos B. 
 14 March 2025
 
 
 Verified Jeff is the absolute best. We have come to rely on Jeff for all of computer and technology needs. He is reliable, responsive and reasonable. I highly recommend Jeff for any needed computer services no matter where you might be located.
  
 
     Posted on Thumbtack  
   Clint G. 
 15 January 2025
 
 
 Verified Just from my description of the problem I was having Jeff immediately had a strong belief of what the cause of the problem which proved to be correct and he quickly resolved the problem. I wish I had gone to him from the start rather than wasting many hours over several days with Microsoft Support. I also wouldn’t have lost the things that I have and haven’t been able to get back. I can’t say enough good things about Jeff!