Solved:How to get text messages on fitbit charge 4

How to get text messages on fitbit charge 4

How do I set up notifications?

iPhones and iPads

STEP 2. VERIFY YOUR PHONE SETTINGS

Open the Settings app on your phone and confirm or adjust the following settings:

Bluetooth settings

Verify that Bluetooth is on and that your phone can share system notifications:

1. On your phone, tap Settings Bluetooth . Tap the information icon next to the name of your Fitbit device.
2. Turn on Share System Notifications. If you don’t see the System Notifications option:
   • Restart your Fitbit device. For instructions, see How do I restart my Fitbit device?
   • Tap Allow when you receive a message on your iPhone or iPad asking if you want your Fitbit device to show notifications.
   • Tap the information icon next to the name of your Fitbit device.
   • Turn on Share System Notifications.

Notification settings

To see notifications from your phone on your Fitbit device, your phone must receive phone, text, calendar, and app notifications.

1. On your phone, tap Settings Notifications .
2. Make sure Show Previews is set to Always or When Unlocked.

3. Verify the settings for each app that sends notifications:

App	Settings
Phone	Allow Notifications—On Alerts Notification Center—On Show Previews—Always or When Unlocked
Messages	Allow Notifications—On Alerts Notification Center—On Show Previews—Always or When Unlocked
Calendar	Allow Notifications—On Tap each notification type and verify the settings: Alerts Notification Center—On Show Previews—Always or When Unlocked Note: Your Fitbit device shows notifications from all calendars synced to your default Calendar app.
All other apps	Allow Notifications—On Alerts Notification Center—On Show Previews—Always or When Unlocked

Focus or Do not disturb

This feature prevents your phone from sending notifications. Verify that do not disturb is off:

1. On your phone, tap Settings Focus .
2. Tap Do Not Disturb and make sure it’s turned off .

STEP 3. SET UP NOTIFICATIONS IN THE FITBIT APP

1. With your Fitbit device nearby, tap the Today tab your profile picture.
2. Tap your device image Notifications. Follow the on-screen instructions to pair your Fitbit device to your phone.
3. Choose the types of notifications you want to receive. Tap App Notifications and choose the apps you want notifications from.
4. Sync your device.

Android phones

Note: For more information about encryption, see What should I know about using the Fitbit app on my Android phone?

STEP 1. GET UP-TO-DATE

1. Update the Fitbit app. For instructions, see How do I use the Fitbit app?
2. Make sure your Fitbit device is up-to-date. For instructions, see How do I update my Fitbit device?
3. Make sure you installed the latest version of the Android OS.

STEP 2. VERIFY YOUR PHONE SETTINGS

Open the Settings app and confirm or adjust the following settings:

Bluetooth settings

Verify that Bluetooth is on. On your phone, tap Settings Connected devices Connection preferences Bluetooth.

Notifications

To see notifications from your phone on your Fitbit device, your phone must receive phone, text, calendar, and app notifications. Check the following settings:

• Make sure your phone receives notifications while locked. On your phone, tap Settings Apps & notifications Notifications Notifications on lock screen.
• To receive app notifications, make sure you receive app notifications on your phone. On your phone, tap Settings Apps & notifications Notifications and find Recently sent.
• Make sure the Fitbit app can run in the background on your phone. For more information, see What should I know about using the Fitbit app on my Android phone?

Do not disturb

This feature prevents your phone from sending notifications. Verify that do not disturb is off:

1. On your phone, tap Settings Sound.
2. Make sure do not disturb is off.

STEP 3. SET UP NOTIFICATIONS IN THE FITBIT APP

1. With your Fitbit device nearby, tap the Today tab your profile picture.
2. Tap your device image Notifications. Follow the on-screen instructions to pair your Fitbit device to your phone and allow the Fitbit app to access notifications. For more information, see What should I know about using the Fitbit app on my Android phone?
3. Choose the types of notifications you want to receive and the app you use most for each category. You can choose 1 app per category. The most common apps for these features are:
   • Calls—Dialer
   • Text messages—Messages
   • Calendar events—Calendar
   • Emails—Gmail

4. Tap App Notifications to choose other apps you want notifications from.
5. If you want to require that only encrypted notifications can pass from your phone to your Fitbit device:
   1. Tap the arrow in the top left to return to the Notifications screen.
   2. Scroll down and tap Require encryption.
   3. Close and reopen the Fitbit app to start the bonding process required for sending encrypted data.
   4. If the bonding process fails, tap Re-enable and try again. Most phones bond immediately or after a few tries, but some phones can’t bond to your Fitbit device. See the list of devices with known issues at What should I know about using the Fitbit app on my Android phone?
6. If you receive messages in a language that doesn’t use the Latin alphabet, for example Cyrillic or Arabic languages, your messages may not appear properly on your Fitbit device. To automatically convert unsupported characters into the closest Latin equivalent, tap Enable Transliteration.
7. Sync your device.

Windows 10 phones

STEP 1. GET UP-TO-DATE

1. Update the Fitbit app. For instructions, see How do I use the Fitbit app?
2. Make sure your Fitbit device is up-to-date. For instructions, see How do I update my Fitbit device?
3. Make sure you installed the latest version of Windows 10. Find this information under System About.

STEP 2. VERIFY YOUR PHONE SETTINGS

To see notifications from your phone on your Fitbit device, your phone must receive phone, text, calendar, and app notifications. Open the Settings app and confirm or adjust the following settings:

• Bluetooth—Verify that Bluetooth is on.
• Quiet hours—This feature prevents your phone from sending notifications. Verify that Quiet hours is off
• Notifications—To see notifications from your phone on your Fitbit device, your phone must receive phone, text, calendar, and app notifications. Check these settings:
  • Make sure ‘Show notifications on the lock screen and play notification sounds’ and ‘Show and sound reminders when my phone is locked’ are on. Find these settings under System Notifications & actions.
  • Make sure you allow the Fitbit app to access your notifications. Find this setting under Privacy Notifications.
  • Make sure you allow apps to read or send messages, and that you specifically allow the Fitbit app to access your text notifications. Find these settings under Privacy Messaging.
  • Make sure you allow apps to access your calendar, and that you specifically allow the Fitbit app to access your calendar notifications. Find these settings under Privacy Calendar.
  • Make sure you receive app notifications on your phone. Find this setting under System Notifications & actions. Make sure ‘Notifications’ and ‘Show notification banners’ are turned on and ‘Keep notifications private on the lock screen’ is turned off.

STEP 3. SET UP NOTIFICATIONS IN THE FITBIT APP

Set up the notifications you want to receive on your wrist. Make sure your Fitbit device is nearby.

1. From the Fitbit app dashboard, tap the account icon your device image.
2. Tap Notifications. If you’re prompted to pair your Fitbit device, follow the on-screen instructions.
3. Choose the types of notifications you want to receive.
4. If your Fitbit device can receive notifications from other apps on your phone, tap App Notifications and choose the apps you want notifications from.
5. Sync your device.

Why are notifications delayed or missing?

Step 1: Verify your settings

Notifications may skip or stop occasionally for several reasons. Verify the following:

Check your phone

• Your phone must be within 30 feet of your Fitbit device to receive notifications.
• You won’t see text notifications if you have the conversation open on your phone. Your Fitbit device shows new, unread texts.
• You won’t see notifications if you turned on settings such as focus, do not disturb, quiet hours, or driving mode on your phone.

Check your Fitbit device

• You won’t see notifications on your Fitbit device if you turned on the do not disturb or sleep mode setting. To change these settings, see How do I navigate my Fitbit device?
• If device lock is active on your Fitbit device, tap your Fitbit device’s screen to unlock your device.
• Check if notifications are turned off on your device. To turn them on, see How do I turn my Fitbit device’s notification setting on or off?

Check your Bluetooth connection

• You’re using multiple Bluetooth devices. If you have multiple Bluetooth devices paired to your phone, you may have trouble using more than one at the same time.
• The connection between your phone and Fitbit device dropped. If you have an Android phone, make sure Enable Notification Widget is on. You can find this with the other notification settings in the Fitbit app.
• Make sure the Fitbit app is allowed to run in the background on your phone. For more information about this option on Android phones, see What should I know about using the Fitbit app on my Android phone?

Check for syncing and updates

• Your device was syncing. Syncing can sometimes prevent or delay a notification.
• You just updated the Fitbit app. Restart your phone and try setting up notifications again.

Step 2: Complete the troubleshooting steps

If you reviewed the list above and can’t get notifications to work, try the following:

1. Make sure notifications are set up

Make sure your phone is set to receive notifications from your Fitbit device. For more information, see How do I set up notifications?

2. Force quit the Fitbit app

Force quit the Fitbit app, then reopen it to sync your Fitbit device.

3. Reset Bluetooth

1. On your phone, tap Settings  Bluetooth.
2. Turn off Bluetooth on your phone.
3. Wait 10 seconds, then turn it back on.
4. Open the Fitbit app to sync your Fitbit device.

4. Reset system notifications (iPhones and iPads)

1. On your phone, tap Settings  Bluetooth.
2. Tap the information icon  next to the name of your Fitbit device.
3. Turn Share System Notifications OFF  and then back ON . If you don’t see the Share System Notifications option:
   1. Restart your Fitbit device. For more information, see How do I restart my Fitbit device?
   2. Tap Allow when you receive a message on your iPhone or iPad asking if you want your Fitbit device to show notifications.
   3. Tap the information icon  next to the name of your Fitbit device
   4. Turn on  Share System Notifications.

5. Restart your Fitbit device

1. Restart your device. For instructions, see How do I restart my Fitbit device?
2. Open the Fitbit app to sync your Fitbit device.

6. Refresh notifications

1. In the Fitbit app, tap the Today tab   your profile picture  your device image.
2.  Tap Notifications, then turn off all notifications.
3. Restart your phone.
4. Open the Fitbit app and turn notifications back on, then sync your Fitbit device.

7. Set up notifications again

1. Tell your phone to “forget” the bluetooth connection to your Fitbit device:
   1. On your phone, tap SettingsBluetooth.
   2. Tap the information icon  or gear icon  next to the name of your Fitbit device.
   3. Find the option to forget the device.
2. Open the Fitbit app and set up notifications again, then sync your Fitbit device.

Which notifications can I see on my Fitbit device?

Note that your phone must be within 30 feet of your Fitbit device to receive notifications.

* Use quick replies (Android only) to send customized responses to text messages and messages from certain apps with Fitbit Charge 3, Charge 4, Fitbit Charge 5, Fitbit Inspire 3, Fitbit Ionic, Fitbit Luxe, Fitbit Sense series, and Fitbit Versa series. For more information, see How do I respond to messages with my Fitbit device?

How do I turn my Fitbit device’s notification setting on or off?

Note: turning off notifications also turns off goal celebrations and reminders. For more information, see What are the reminders I see on my Fitbit device?

1. Press and hold the button, and swipe left to the quick settings screen.
2. Check your DND  and sleep mode  settings.

How do notifications work on my Fitbit device?

Your Fitbit device vibrates when you receive a notification. Turn your wrist toward you or press the button to see the notification. Notifications are stored on the device.

SEE INCOMING NOTIFICATIONS

From the clock face, swipe up (Sense and Versa 4) or down from the top of the screen (all other devices) to see your notifications. Tap a notification to expand it.

NOTIFICATION TIPS

• To delete 1 notification, tap the notification Clear.
• To delete all notifications at once, swipe to the end of your notifications and tap Clear All.
• For longer notifications, tap the notification to see the full message.
• To exit the notifications screen, press the back button or swipe down (Sense 2 and Versa 4) or up (all other devices).
• If you clear a notification from your device, the notification is removed from your phone’s notification center. If you clear a notification from your phone, the notification is removed from your device.

TEMPORARILY TURN OFF NOTIFICATIONS

When you turn on the do not disturb or driving mode setting on your phone, your Fitbit device receives notifications but won’t alert you. Swipe down from the top of the screen to see your notifications.

To temporarily turn off notifications on your Fitbit device:

• Charge 3—open the Settings app on your device and find the option to turn off Notifications During Sleep.
• Charge 4—press and hold the button on your device, and swipe left to the quick settings screen. Tap DND or Sleep Mode . For more information, see How do I navigate my Fitbit device?
• Ionic, Versa, Versa Lite Edition, and Versa 2—swipe down from the top of your screen. After your notifications appear, swipe down again to open the control center. Tap the quick settings icon Do Not Disturb or Sleep Mode . For more information, see How do I navigate my Fitbit device?
• Sense and Versa 3—swipe right from the clock face to open the quick settings screen. Tap the do not disturb icon or sleep mode icon . For more information, see How do I navigate my Fitbit device?
• Sense 2 and Versa 4—swipe down from the clock face to open the quick settings screen. Tap the do not disturb icon or sleep mode icon . For more information, see How do I navigate my Fitbit device?

Note: If you have an Android phone, you can set your Fitbit device to always send you notifications:

1. Tap the Today tab your profile picture Notifications.
2. In the Vibration Settings section, turn on the Always Vibrate option.

ANSWER OR REJECT CALLS

If paired to an iPhone or Android phone, your Fitbit device lets you accept or reject incoming phone calls. If your phone is running an older version of the Android OS, you can reject, but not accept, calls on your device.

For information on using Sense and Versa 3 to take on-wrist calls, see How do I take on-wrist phone calls with my Fitbit smartwatch?

For other devices, note that you can’t speak into the device—accepting a phone call answers the call on your nearby phone.

To accept or reject a phone call:

• Charge 3 and Charge 4—to accept a call, tap the check mark. To reject a call, tap the x icon.

Troubleshooting quick tips for iPhones

	Updates Make sure the Fitbit app, your phone, and your Fitbit device are up-to-date.
	Share system notifications Tap Settings Bluetooth next to the name of your Fitbit device. Turn Share System notifications OFF and then back ON . If you don’t see the Share system notifications option: Restart your Fitbit device. Tap Allow when you receive a message on your phone asking if you want your Fitbit device to show notifications. Tap next to the name of your Fitbit device and turn on Share System Notifications.
	Show previews Tap Settings Notifications. Make sure Show Previews is set to Always or When Unlocked.
	App notification settings For each app that sends notifications, tap Settings Notifications the name of the app and verify these settings: Allow Notifications—On Alerts Notification Center—On Show Previews—Always or When Unlocked

If you still don’t see notifications after trying these tips:

• Verify that you set up notifications correctly. See How do I set up notifications?
• Try the complete set of troubleshooting steps. See Why are notifications delayed or missing?