Possibly, but it depends on what is preventing the computer from starting. If the computer can still reach Windows recovery tools or the files can be accessed another way, I may be able to help remotely. If the computer will not power on or the internal drive must be physically removed, someone local will need to connect the drive to a working computer before I can assist with the transfer. If the drive itself has failed, professional data-recovery service may be required. I’ll explain the options before you spend any money.