Thank You for Booking With That Tech Jeff!

Your appointment is confirmed — and I’m really looking forward to helping you.

You’ll receive an email shortly with all the details for your session. If you don’t see it within a few minutes, check your spam or promotions folder just in case.

What Happens Next

I’ll review the information you sent and make sure everything is ready for your appointment. When it’s time for your session, I’ll connect with you and walk you through everything step-by-step so we can get your computer running the way it should.

I make this process simple and stress-free — even if technology usually drives you crazy.

Before We Meet

To make your session go as smoothly as possible:

Make sure your computer is turned on

Have a good Internet connection

Keep your phone nearby in case I need to reach you

Relax — I’ll take it from here

My Promise to You

You’ll always get honest help, fair pricing, and no upsells.
If I can’t fix the problem, you don’t pay anything.

I’m honored you chose me to help with your computer today.

— That Tech Jeff

Frequently asked questions

1.How will I pay you?

First, I have to resolve your problems or there is no charge at all. If I am successful and you are happy, your invoice will be emailed you to pay at your convenience. I believe trust is a two-way street. If people are going to trust me to help them online, I must return that trust. Accepted methods of payment are PayPal, Credit Card, Debit Card, or Check.

2. How long will it take?

Most of the issues I help with typically take 60-90 minutes. With the more serious problems it can take many hours. The good news is that I do not charge by time, and you are not required to be at the computer during service.

3. At the time of my appointment, will you contact me?

Yes. You’ll be sent an email just prior to the appointment time with a link to get connected. This is followed by a phone call at the scheduled time. If you have any problems connecting, I can help with that when I call. Be sure to add jeff@thattechjeff.com to your contacts, or the email may end up in your Junk Mail.