How much does it cost for Geek Squad?

March 11, 2023

Geek Squad offers online service just as I do. However look at their current prices as of December 2023:

One-time online support is Geek Squad’s least expensive option, starting at $69.99 for a PC tune-up service (you’d pay $99.99 for this in the store).

(I charge $69.99 Flat rate for any computer problem – not just a tune up. No matter how long it takes. And I do not charge if it’s bad news)

Best Buy charges are typically higher than most local repair shops.

In addition they pay their computer technicians very poorly.

Most of what you pay goes to the corporation, not the technician with the skills and knowledge.

Take a look at their current pay rates:

Geek Squad Agent Salaries – Updated December 2023 via glassdoor.com

It’s easy to see how Geek Squad dominates Google search results because of their unlimited advertising budget. When you consider everything including the experience level of their computer technicians (typically less than 5 years), the poor pay, and the fact that they send out all hardware repairs to a third party, Geek Squad prices may not be the best choice for getting your laptop or desktop computer repaired.

Please check around with other local or online repair shops before going to Geek Squad.

You will likely receive not only better pricing and service, but you will be supporting small business of which Geek Squad is not. Please support small business like mine!

How much does it cost for Geek Squad to fix a computer?

With a multitude of computer repair options Best Buy’s Geek Squad is one you see most when searching the web. The reason? Advertising. Best Buys spends millions of dollars to make sure they are one of the very first computer repair places you see when looking for computer repair.

It’s not because they are top rated. In fact Geek Squad’s average Google rating as of 1/06/2023 is only 3.4.
(My own Google rating is 5.0)

How much does it cost for Geek Squad?

Geek Squad offers online service just as I do. However look at their current prices as of December 2023:

One-time online support is Geek Squad’s least expensive option, starting at $69.99 for a PC tune-up service (you’d pay $99.99 for this in the store).

(I charge $69.99 Flat rate for any computer problem – not just a tune up. No matter how long it takes.

And I do not charge if it’s bad news)

Geek Squad has apparently lowered their “Totaltech” subscription service from what was a $9.99-per-month subscription service (with a $99.99 initial fee)that tallied up to $219.87 the first year and $119.88 per year thereafter. However, just see what it actually covered and you’ll likely find that it would not cover the more serious and time consuming issues.

Geek Squad no longer appears to have a monthly subscription service. From what I can see, your only option is now annual for $199 per year. If you do not ever need serious computer help and just need it tuned and cleaned, not too bad. But again, beware of ANY monthly computer help subscription service. With 25 years in this business I can honestly tell you that you’ll eventually be disappointed. If not the first time you call for help.

Like most computer repair services, Geek Squad also works under a time limit. They certainly can’t afford to spend 6 hours repairing your computer. I spend as much time as necessary until I either resolve the issues or determine that they cannot be resolved.

To my knowledge, Geek Squad sends most hardware repairs out to a third party. You have no idea who is actually accessing and repairing your computer! And it could be weeks before you get it back.

But again, beware of ANY monthly computer help subscription service. With 25 years in this business I can honestly tell you that you’ll eventually be disappointed. If not the first time you call for help.

Like most computer repair services, Geek Squad also works under a time limit. They certainly can’t afford to spend 6 hours repairing your computer. I spend as much time as necessary until I either resolve the issues or determine that they cannot be resolved.

To my knowledge, Geek Squad sends most hardware repairs out to a third party.
You have no idea who is actually accessing and repairing your computer! And it could be weeks before you get it back.

Take a look at their current pay rates:

Geek Squad Agent Salaries – Updated August 2022 via glassdoor.com


*As of December 2022 Glassdoor.com no longer is able to show Geek Squad specific salaries (I’m assuming that Best Buy has made them confidential). They now show only their own estimated salaries for computer technicians in general, etc. But we’ve got Google, so look up reviews.

Job Title Salary

Best Buy Geek Squad Agent salaries – 39 salaries reported $13/hr

Geek Squad Geek Squad Agent salaries – 10 salaries reported $14/hr

Best Buy Geek Squad Agent salaries – 4 salaries reported $12/hr

It’s easy to see how Geek Squad dominates Google search results because of their unlimited advertising budget. When you consider everything including the experience level of their computer technicians (typically less than 5 years), the poor pay, and the fact that they send out many hardware repairs to a third party, Geek Squad prices may not be the best choice for getting your laptop or desktop computer repaired.

‘They don’t care about you at all, and when you need them most they will not be there.’

Geek Squad played me like that too.

Actor Diego Tinoco urges consumers to avoid Best Buy, LG Electronics, after Geek Squad agent allegedly broke his TV

Check around with other local and online repair shops before going to Geek Squad. You will likely receive not only better pricing and service, but you will be supporting small business of which Geek Squad is not.

I know asking you to trust “some guy” that goes by “That Tech Jeff” who is likely in another State than you, to fix your computer remotely may be asking a lot. Getting computer help online can be scary if you don’t know the person. However just compare my reviews to theirs. You’ll see why people are able to trust me and no matter where you live, I think you will be really happy compared to the Geeks. I do this without stressing you out or trying to sell you anything. And I am much lighter on the wallet. I believe it would be impossible for the Geeks to provide the level of service I can. Please Google “That Tech Jeff”, read the reviews, and give me a try. It’s painless.

Straight from a former Geek Squad Geek

That Tech Jeff can help you with your computer no matter where you live!

Get online computer help or computer tutoring no matter where you live. Just read the more than 900 five-star reviews. (thumbtack and google combined)

That Tech Jeff has 26 years experience and has offered computer help online since 2007. Before you head to Geek Squad get That Tech Jeff’s advice. Its free.

Affordable and honest FLAT RATE online help – no hourly charge.
You pay just one price if your problems are fixed and nothing if not.

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