How much does it cost for Geek Squad to clean a computer 2024?
How much is a service call from Geek Squad Best Buy?
Geek Squad charges $300 per on-site service visit for business locations, but if it’s a one-time need, you may be able to order individual services from the homeowner menu or take your device into the store instead. Geek Squad computer repair just is not the best choice you can make.
Monthly plans incur a setup fee of $99.99 and a monthly fee of $24.99 or $49.99 per user, depending on the plan you choose. Since it’s a subscription, you pay this fee even if you don’t use the service that month, but it can save you money if you have a big problem or need frequent IT support. Geek Squad’s business service pricing is not easy to find online, so we recommend reaching out to customer support and asking questions based on your business needs.
In-Store Service Pricing
How much is a Geek Squad membership at Best Buy?
A lot more than getting help from That Tech Jeff.
Best Buy TotalTech Support is promoted for homes but can be purchased for small businesses as well dependent on IT needs. It costs $199.99 per year for six devices. A device could be a computer, a printer, or an A/V setup, for example. The plan includes:
- Unlimited support on all tech and appliances
- Virus removal and anti-virus setup
- Remote PC tuneup
- Remote services, including software troubleshooting and repair, software installs, diagnostics, and data transfers and backup
- In-store support for software installs, tablet setups, and car electronics
- 24/7 online support
- $49.99 for standard on-site services like home Wi-Fi setup, or services that could be done remotely
- 20% off repairs and advanced services
- 20% off Geek Squad Protection and AppleCare products, including 5-year warranties on products
*To get up to date pricing, call your local Geek Squad phone number
How much does it cost for Geek Squad to clean a computer
Does Geek Squad – Best Buy offer free estimates?
Thanks for the question! We are able to take a look at the unit in a free 20 minute appointment. We’ll look to see what’s going on and how it can be fixed. From there, it depends on the issue.
In other words, No.
That Tech Jeff offers estimates, advice, and will answer your questions at no charge.
How much does it cost for Geek Squad to clean a computer?
How is Geek Squad: Best Buy overall rated?
Geek Squad Best Buy has 2.0 stars from 55 reviews. 15 reviews that are not currently recommended.
That Tech Jeff currently has more than 1100 five-star reviews.
How much does it cost for Geek Squad to clean a computer
Before you make your Geek Squad appointment,
That Tech Jeff can help you with your computer no matter where you live! Get online computer help or computer tutoring, no matter where you live. Just read the more than 1100 five-star reviews.
Tech Jeff has 26 years of experience and has offered computer help online since 2007. Before you head to Geek Squad, get That Tech Jeff’s advice. Its free.
Affordable and honest flat-rate online help—no hourly charge
You pay just one price if your problems are fixed and nothing if they are not.
Patient online computer tutoring is also available by appointment.
9 Confessions Of A Former Geek Squad Geek
Consumerist reader K. recently ended his 4.5 year tenure as a Geek Squad member at Best Buy. And while he says that he considers his time there to be “generally a positive experience,” K. did feel that there is some backstage info the public might want to know.
1. A high percentage of Geek Squad employees lack basic troubleshooting skills such as correctly identifying malfunctioning components. This stems from inadequate and outdated training materials, such as the Best Buy Learning Lounge.
2. People are hired or promoted from other departments to Geek Squad simply to sell services. Specifically, individuals who have no experience working on computers are given the appearance of being a technician.
3. Selling services and warranties are pushed more than actually completing repairs. I remember one instance where my GM said that selling a new computer with services was more important than completing a customer’s unit that they had already paid for.
4. Employees are taught situational tactics to extract as much money as possible from a potential customer. If an individual had a small software issue that could simply be resolved, then we were taught to charge $200.
5. Although this changed shortly before I left, Geek Squad employees at the store I worked at were required to track each individual sale. Before the end of your shift, you were required to get a manager to look at your sales sheet and sign it. If you weren’t doing so well, then the manager “coached” you on how to sell more services.
6. Best Buy Credit Cards were pushed to customers at every available opportunity. More than once, I witnessed Best Buy employees talking to people about signing up for a credit card, only to find out they were not old enough. Also, we were taught in Geek Squad to push the credit card even if the customer was already paying with another form of tender.
7. There is no chance for advancement within the Geek Squad department. The only position an employee could move up to is the Manager.
8. Best Buy does not encourage Geek Squad employees to get certifications or reimburse or pay for part of taking a certification. I specifically remember inquiring about this, and apparently there exists such a program for the GS Auto Techs in which they also get paid more for each certification passed, but not for GS Computer Techs.
9. Geek Squad City, the repair center for repairs we could not do in-store (any repair that was not a hard drive, memory, or power supply replacement), routinely completed unsatisfactory repair work. There were times I would send off a computer 3 times for a verified issue and the unit would come back with the same issue un-repaired. The worst example I can remember was a laptop that had its screen replaced and where the webcam was supposed to be on the screen bezel was instead a screw that held the LCD together.