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The holidays are the best time of year to connect with the people we love — whether they live across town or across the country. But before the Christmas calls, online shopping, and photo printing begin, it’s a great idea to give your technology a little check-up so everything goes smoothly.

Holiday Tech Tips

Here’s a simple holiday tech checklist I recommend to all my senior clients to help you stay safe, stay connected, and stay merry this season.

1. Make Sure Your Video Calls Are Ready to Go

Nothing is more frustrating than a camera or microphone that doesn’t work — especially when the grandkids are waiting on the other end.

Before Christmas morning:

  • Open Zoom or FaceTime and do a quick test call

  • Make sure the camera and microphone are working

  • Update the apps if they ask you to

  • If you use Zoom, sign into your account ahead of time so there are no password surprises

Tip: If you’d like help testing your video setup, I’m always happy to walk you through it step-by-step — at no charge for a quick test.

2. Update Your Printer (and Ink!) for Holiday Photos

Many people love printing out family photos or Christmas letters this time of year — right until they discover the printer is out of ink or refuses to cooperate.

Before the big day:

  • Check your ink or toner levels

  • Print a test page to make sure the colors look right

  • Make sure the printer is still connected to Wi-Fi (this is a common one!)

If your printer suddenly “goes on strike,” I can reinstall or fix it for you — and I’m currently running a holiday printer install special for just $49.99 when booked by phone.

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john lewis
2 days ago
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He's the best there is, and incredibly fair about billing.
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Dorothy Niccolls profile picture
Dorothy Niccolls
7 days ago
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Jeff was very informative and helpful as he worked with me on transferring data, saving information and changing to a new computer! I highly recommend his services.
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Cassandra Thompson
8 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
If I could give Jefff 8 stars I would . He goes way beyond what he needs to, really cares about helping you, is quick, explains in basic terms, patient and just gives me the assurance hat I hav found my "go to guy" with any computer issue.
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Varni Learned
12 days ago
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Jeff took care of updating my old laptop. He is knowledgeable, patient and kind! He also took all my pics off phone and put on hard drive for me to make lots of space for my travels. He also walked me through all I need to do for future. He knows exactly what to do for your computer! Trust him!
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Nancy Ogle
14 days ago
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Jeff is knowledgable, patient, and a super nice person. Highly recommend!
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Peter Reynolds profile picture
Peter Reynolds
15 days ago
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Jeff is amazing. He's very, very knowledgeable and has helped me resolve a number of problems. He's also a very pleasant guy to work with. I can't adequately express how much help he's been. Whenever I have a tech issue he's the one I call! I consider myself very lucky to have his assistance!
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Earleen Thomas profile picture
Earleen Thomas
28 days ago
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I've enjoyed Jeff's expertise and helpfulness for years. He's efficient, offering clear instructions and SO helpful! I've referred him to others who had also enjoyed his services. I HIGHLY recommend him!
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Jerry Heinbaugh
30 days ago
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I Have had excellent results when I have computer problems and I get Jeff to help solve my issues.
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Jake S. profile picture
Jake S.
36 days ago
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Jeff has helped me with my computer and I called him on a Saturday he answered right away an in an hour of my call he was working on my computer issue. I would recommend Jeff for he has given me great service. Thanks Jeff Your client Jake
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Mary Ogle profile picture
Mary Ogle
40 days ago
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Thank you Jeff for helping me set up my new laptop & transferring all my data & files over! You were quick & thorough and answered all my questions! I also appreciate the low price!😍
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RAYMOND PEARSON
50 days ago
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EXCELLENT SERVICE!! Jeff provided excellent service! He is knowledgeable, responsive, and provides outstanding customer support throughout the entire process. He quickly resolved my networking and computer issues, explained everything clearly, and made the experience stress-free. I highly recommend his services to anyone needing reliable IT and networking assistance. J Raymond Pearson ,Jr, CPA
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William Hietanen
50 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Had those "other guys" from that big box store for years until I stumbled on Jeff. This guy is UNBELIEVABLE! Personable, Professional, He's got my business forever and a day!!
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Cheryl Henderson
55 days ago
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You cannot find a better tech professional Jeff, after much persistence, resolved a Microsoft OneDrive issue that had been troubling us for some time. His expertise, reliability, and fair pricing never fail to impress. We've trusted him for years and remain consistently grateful for his outstanding service. Highly recommended!
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Cheryl Henderson
55 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Another amazing job by Jeff. He won't quit until he resolves the problem. He's trustworthy and his prices are fair.
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Cheryl H. profile picture
Cheryl H.
56 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Jeff just resolved a longstanding Microsoft One-Drive issue. This project was just another amazing job by Jeff. I am so grateful for Tech Jeff. He's competent, trustworthy and his prices are more than fair. Jeff has been our Tech person for a long time.
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William Ellefson profile picture
William Ellefson
57 days ago
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Ten++ Actually Tech Jeff is over the top phenomenal! Brillant Technician, unheard service performance at a price that's unheard of anywhere in the world. Very kind and patient as well. Sticks with you as long as he needs, at no extra cost. Wont' let you tip too much either, that's a new concept in itself. Jeff corrects your problems, issues and guarantees personal satisfaction. I could drone on and on about Jeff's service level. You will not be sorry if you work with Jeff. Forget about contacting anyone else! Bill - Wisconsin Vanlong, Inc.
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Candace Lienhart
60 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Jeff is just the tech angel you always wanted. Polite, kind, ethical, thorough, expert at his craft....and then he is also reasonably priced for his priceless service! And you can book an appointment online! thattechjeff.com put him in your contacts list.....
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Ryans-Falls René
61 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Very efficient and reasonable pricing. Fixes my computer virtually and I've never had an issue. Very cool guy
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Battle Ground Art Alliance - Public Page
62 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
This guy is amazing...been using Jeff for years and would not consider using anyone else. He has high standards, reasonable charges, and is extremely knowledgable. Can't recommend him enough!
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William P Cox Jr profile picture
William P Cox Jr
64 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Jeff is great! A tremendous computer resource to to have literally at your fingertips! Very efficient, and very affordable!
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Lee Davidson profile picture
Lee Davidson
73 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Jeff does an excellent job. He is very knowledgeable and friendly. I will continue using him in the future.🙂
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Genuine Essiac
93 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
That Tech Jeff can help with any computer problem we have encountered. No problem is too big or too small. It's incredible having a reliable resource like him with fast service, plus he only charges if he fixes it!
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Christopher S.
268 days ago
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Noice
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TEX SUN profile picture
TEX SUN
272 days ago
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Jeff the tech guy is offers exceptional computer service! Jeff is incredibly experienced and honest! He helped me clean up my computer, found 27 infections that Norton missed, and got me more space for my Microsoft account. His prices are more than fair, and he doesn't take advantage of customers. I would highly recommend Jeff to anyone in need of online computer tech support. Exceptional service!
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John R. profile picture
John R.
295 days ago
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Jeff helped me with my computer issue. I would recommend him to anyone with computer issues.
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Gina Paolino Paulhus
396 days ago
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
That Tech Jeff is an incredibly reliable resource for all things computer help! I call him first and he doesn't disappoint, and at an affordable rate. He won't rest until the job is done.
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Rose W. profile picture
Rose W.
421 days ago
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Jeff was a godsend. I thought I was going to lose my mind when our computer developed problems. And problems there were! Jeff stayed on for as long as it took - believe me, it was a long for him It didn't matter what roadblock he hit fixing one aspect of the computer problems, he just approached each situation from a different angle. He has our computer running better than it ran brand new.
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Amos B. profile picture
Amos B.
543 days ago
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Jeff is the absolute best. We have come to rely on Jeff for all of computer and technology needs. He is reliable, responsive and reasonable. I highly recommend Jeff for any needed computer services no matter where you might be located.
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Ken Dellefield profile picture
Ken Dellefield
556 days ago
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5Trustindex verifies that the original source of the review is Trustindex.
You won't be disappointed in using Jeff at Thattechjeff.com I have been getting help from Jeff at That Tech Jeff for over five years, and I can promise you that you will not be disappointed with his ability to identify the problem and quickly find the solution. He responds quickly to requests (often the same day), and after giving him permission, he takes over your computer (you can watch what he is doing), or he will get back to you with what fixes he has made. He has helped me organize my folders, sort out what apps I need and don't need, find out why my computer is slow and fix it, etc. He also helped me in how to choose a new computer to better meet my needs. He is completely honest, efficient, and effective. He always explains the problem and how he fixed it (He is a great teacher). Finally, he is unbelievably inexpensive (I do not know how he keeps his prices low) and offers discounts/specials for returning customers.
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Lloyd Nattkemper profile picture
Lloyd Nattkemper
579 days ago
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5Trustindex verifies that the original source of the review is Trustindex.
Jeff has been absolutely superb in helping me resolve issues on desktop and laptop computers, including elimination of downloads I no longer needed cluttering my computer, resolving security concerns, explaining how to keep things ordered and cleaned-up, and getting complicated matters straightened and working smoothly. He is patient, professional, clearly knows IT inside and out, and is available when I need assistance. He is the best!!
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Christine Borcher profile picture
Christine Borcher
580 days ago
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5Trustindex verifies that the original source of the review is Trustindex.
Jeff is great, he got my computer running and is always available to help. He is very patient and explains things in language I can understand.
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Darryl Anderson profile picture
Darryl Anderson
590 days ago
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5Trustindex verifies that the original source of the review is Trustindex.
I just had the most pleasurable encounter with an online service person. Jeff was knowledgeable and gratuitous. I am confident that I will have no fear should I have computer problems in the future because I know who to contact if necessary.
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Cheryl Henderson profile picture
Cheryl Henderson
590 days ago
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Exceptional service! Jeff cares and gets results
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Debra Cree profile picture
Debra Cree
591 days ago
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5Trustindex verifies that the original source of the review is Trustindex.
Jeff was great. He spent much more time than I expected to try to resolve my problems. He kept in touch with me the entire time. I highly recommend Jeff for integrity, knowledge, and competence.
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Julia Day profile picture
Julia Day
591 days ago
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Issues with trying to get into laptop with no password. Jeff was able to get it fixed and now I have a working laptop!! His expertise, support and availability far exceeded my expectations. You can’t go wrong working with him.
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Clint G. profile picture
Clint G.
601 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
Just from my description of the problem I was having Jeff immediately had a strong belief of what the cause of the problem which proved to be correct and he quickly resolved the problem. I wish I had gone to him from the start rather than wasting many hours over several days with Microsoft Support. I also wouldn’t have lost the things that I have and haven’t been able to get back. I can’t say enough good things about Jeff!
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Keith K. profile picture
Keith K.
608 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
I liked Jeff’s work ethic and service philosophy - prompt, enthusiastic and fair. Highly recommend.
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Braxton B. profile picture
Braxton B.
608 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
It was a great experience working with Jeff. Very knowledgeable, helpful, and thorough.
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Dennis W. profile picture
Dennis W.
616 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
Talking to Jeff was pleasant and enlightening. He was sensitive to my concerns and pointed me in the correct direction to further solve my computer issues.
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Robert L. profile picture
Robert L.
617 days ago
Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
Quality help. Very professional.
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Don S. profile picture
Don S.
624 days ago
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Helpful through the step by sept process until the end.
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Annabelle Lee Willett profile picture
Annabelle Lee Willett
767 days ago
Bark star 1Bark star 2Bark star 3Bark star 4Bark star 5Verified
Computer Repair jeff called me regarding my problem and recommended a solution. I took his advise, and he invited me to call back should I need anymore assistance. He did not charge for his advise.
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Jerry Dexter profile picture
Jerry Dexter
811 days ago
Bark star 1Bark star 2Bark star 3Bark star 4Bark star 5Verified
Computer Repair I already did a review, but Jeff was great! Fixed my problem, and gave me advice on preventing future problems. I'd use him again in a heartbeat.
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Jerry Dexter profile picture
Jerry Dexter
833 days ago
Bark star 1Bark star 2Bark star 3Bark star 4Bark star 5Verified
Computer Repair Jeff was amazing to work with he patiently explained to me what he was going to do, and did just that. The problems I had, and there were many, were taken care of in about an hour. He answered questions and concerns I had. There was no attempt to upsell me into expensive programs. I highly recommend Jeff to anyone needing a computer rescue.
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Barb Smole Budzick profile picture
Barb Smole Budzick
881 days ago
Bark star 1Bark star 2Bark star 3Bark star 4Bark star 5Verified
Jeff is awesome and I would recommend him very highly! He takes the time to find out what is wrong with your computer. He calls first to get some background and then lets you go about your life while he is fixing your issue! And you can’t beat his price either. He is very kind, knowledgeable and helpful. I can’t say enough great things about him!! Definitely give him a call!☺️
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Adam Klein profile picture
Adam Klein
979 days ago
Bark star 1Bark star 2Bark star 3Bark star 4Bark star 5Verified
He is great! Took control of the screen and fixed the 5 things I wanted done on my desktop and he fixed another 10 problems I didn’t even know I had. Thanks Jeff!!!
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Bob H. profile picture
Bob H.
1910 days ago
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After 9 calls to Mac, talking each time to a different tech II and one private consultant, none could help me. Did a search and found Jeff, hoping for a different approach. I knew within minutes that he would solve my problem. I'm grateful and impressed how confident and easy going he is. Bob

3. Stay Safe While Shopping Online

Scammers are extremely active during the holidays because they know more people are shopping online — especially for deals.

Here are a few quick safety reminders:

  • Only shop on trusted, well-known websites

  • If the price looks too good to be true, it probably is

  • Never click links in random emails or texts offering “free gifts” or “urgent deliveries”

  • Always check that the web address starts with https:// before entering payment info

If you’re ever unsure whether a website is safe, feel free to ask me — I’ll take a quick look and let you know.

4. Update Your Device for Better Performance

Little slowdowns can cause big headaches when you’re trying to send family photos or join a call. A quick tune-up before the holidays can make everything run more smoothly.

Consider:

  • Installing any pending Windows or Mac updates

  • Restarting your device (yep — it really helps!)

  • Clearing old clutter that slows things down

And if your computer feels sluggish, I offer a complete clean-and-tune service with zero risk — if it doesn’t run better when I’m done, you don’t pay.

5. Make Tech Gift-Giving Easier

If you’re shopping for a practical, affordable tech gift for yourself or someone you love, I’ve put together a helpful guide of easy winners that don’t break the bank.

👉 Read: “Top 5 Christmas Gifts for Computer Users (All Under $50)
(Perfect stocking stuffers for every skill level — and especially senior-friendly!)

Need a Little Help Before the Holiday Rush?

If you’d like help getting your computer, printer, or video calling setup ready before Christmas, I’d be happy to assist. I work with customers all over the United States, and I make everything simple, patient, and stress-free — just the way tech support should be.

That way you can focus on what matters most:
family, laughter, and a very merry Christmas. 🎄