Frequently Asked Questions (FAQ) - Santa Barbara Computer Repair
Here are the most frequently asked questions we receive. Your questions not here? Call Jeff 805-364-5284 or Text your question to 805-284-7295
What’s your no charge policy?
If your PC is not fixed to your satisfaction there is no charge. Period.
How Do I know this online service is safe?
I can only offer my word and the reviews of my clients. I always recommend you check my reviews to get a better idea of who I am and how I work.
Do you have customer service?
The best PC help in Santa Barbara, Goleta, UCSB and Montecito since 2000. More than 200 reviews. Our customer service speaks for itself! Take a look at my reviews.
Why is your price so little? Other shops are charging more for the same service.
I do not have the expense of a shop and employees, and since I do most work online I have no travel time either. Add that to the fact that you can purchase a new PC today for not a lot of money and you have the answer. I believe my price is fair to not only my customers but to me as well.
I am not in California. How can you help me from there?
Remote PC help has come a long way in past years and there is virtually nothing I cannot fix this way. If its a hardware problem its typically not worth fixing due to the cost and I can resolve most every other issue for you just as if I were there! Its a very safe and easy way to get computer help. I have helped hundreds of customers over the years online. Read my reviews!